Interview with Yoshimitsu Sekine, CEO of bitcastle

Interview with Yoshimitsu Sekine, CEO of bitcastle

Financial License of bitcastle

bitcastle is licensed in Mauritius and regulated by the Financial Services Commission (FSC) of Mauritius. The FSC has established strict standards to ensure compliance and transparency, providing a secure and regulated environment.

Funds management and security of bitcastle

Since we maintain a clear separation between our operating funds and our users’ funds, we can ensure that user funds will be refunded in the event of any unforeseen circumstances.

Possibility of withdrawal refusal about bitcastle

While there have been some rumors in the past, we do not deny users the ability to withdraw their funds without valid reasons. However, we take a firm stance against name lending and other fraudulent activities. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team, which provides assistance in Japanese.

Trading system of bitcastle

Our trading system uses an NDD (No Dealing Desk) model, which provides direct market access. This reduces slippage and order rejections, resulting in quicker order execution, even in highly volatile market conditions.

Message for readers

Thank you for your interest in bitcastle. Although we are registered outside of japan, our operations are managed by a team of Japanese professionals. Our customer support is also handled by Japanese staff, ensuring a safe and reliable experience. Going forward, we will continue to enhance our trading environment by introducing new services, such as AI-driven Expert Advisors (EAs), and making ongoing improvements to our platform. We sincerely appreciate your continued support.

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